Trust Securities and Brokerage Limited | Frequently Asked Questions

Some of your Questions:

Q. How can I open an account with Trust Securities And Brokerage Limited?

You can download our Account Opening Form from our website www.tsbl.com.pk. Account Opening Forms are also available at our Head Office and all branches of Trust Securities And Brokerage Limited. Once all requirements are met, you will have access to your trading account.

Q. What is your license no. to validate your authenticity as a broker?

TSBL is registered with PSX Code 332 and SECP BRP-201.

Q. Can my account be refused to be opened?

Yes, Trust Securities And Brokerage Limited reserves the right to refuse your account without mentioning any reason.

Q. Does TSBL offer online trading?

Yes, TSBL offers online trading to interested clients.

Q. What are the documents required for opening an account with TSBL?

The necessary documents are an TSBL account opening form, CDC sub account opening form, copies of Computerized National Identity Card (CNIC) of the main account holder, joint account holder (if any), nominee and witnesses, Zakat declaration if applicable, Business /Employment proof any utility bill.

Q. How long does it take to open an account?

Once all documentation is completed and approved, we will process your application and open your trading account and this process is usually completed within 2-4 working days.

Q. Can I open an account with shares/securities?

Yes! You can open your account with shares.

Q. What is the minimum amount required for opening an account?

Trading Account with Trust Securities And Brokerage Limited can be opened with a minimum of Rs. 5,000. Please note that this amount is only for Account Opening. Investment/Trading can begin once your account has sufficient funds.

Q. Can I authorize someone else to trade in my account on my behalf?

Yes. This can be granted by nomination through a Letter of Authority (LOA). A LOA addressed to Trust Securities And Brokerage Limited is provided with the account application form.

Q. How can I place an order to purchase/sell shares?

Once you open an account and entitlement is obtained, orders may also be placed over the telephone with the equity trader/dealer assigned for your service at our Company or via internet based online trading system provided by Trust Securities And Brokerage Limited.

Q. How is my order executed?

Market (or best) orders are executed at the best price possible. For a sell order, the shares are sold to the highest bidder. For a buy order, the shares are bought at the lowest price.

Q. Is there a restriction to place any particular type of Order?

Yes there is a restriction on two types of orders. Short Sell orders for regular market are not allowed to be placed and also Wash Trades (executing a day trade of a particular share where buying and selling is at the same rate) are prohibited.

Q. Can I cancel my outstanding (unexecuted) orders?

Yes, you may cancel your outstanding order through your All Trading channels (Software, Web-based and Mobile) or you can call your relevant dealer / trader who will cancel the order on your request after some formal verification.

Q. What is the difference between a market order vs. a limit order?

Limit orders are only executed when the specified limit is reached. For a sell order, this is when a price is obtained which is higher than the limit sell price. For a buy order, this is when a price is obtained which is lower than the limit buy price. In contrast, market orders are executed at the going market price

Q. How are trades confirmed?

A trade confirmation is sent instantly via SMS to Client’s Local Mobile Number provided in Account Opening Form by the Client. Clients may view their order status directly by logging on to their online trading accounts or we have this practice to send them the order confirmation email containing details about their executed transactions, at the day end.

Q. Where can I get information on share prices?

By your relevant Dealer who is only a phone call away (or by call at 111-000-875).

Q. What are dividends?

Dividends are returns on shareholding. The return is paid by the company out of its profits. This return may be in the form of cash or additional shares referred to as ‘bonus shares’. Dividends are announced by the company usually once or twice a year depending upon company policy.

Q. What are Right shares?

In order to raise additional funding may a company issue right shares to the existing share - holders. A right issue therefore allows shareholders to buy shares of an issue before it is offered to the public usually at a discounted price. The new shares are usually issued in proportion to the existing investors holdings.

Q. What is an I.P.O (Initial Public Offering)?

This refers to the process when a Company offers its shares in the stock market for the first time to investors in an effort to raise cheaper capital. It is also called a listing.

Q.I already have a CDC Investor’s A/C, what is the procedure to transfer shares from my CDC Investor Account to my TSBL trade account?

You will have to provide a CDC cheque (Transfer Order) in favour of Trust Securities And Brokerage Limited our participant ID is 01164.

Q. Can I transfer my securities from my Trust Securities And Brokerage Limited’s Account to another Member’s Account?

Yes, we will need the CDC account holder’s participant name and ID and also a written request to transfer the security. However, you must ensure that your account is not in debt; otherwise we would not be able to transfer your securities to any other account.

Frequently Asked Questions